March 2020 - Mickey Trent & Assoc.

Using Technology to Increase Peer to Peer Recognition in Healthcare

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Healthcare leaders often look for ways to boost employees’ morale and decrease burnout. Today’s healthcare environment is exciting and fast-paced, but the serious nature of the work can be extremely stressful and leave little time for peer to peer communication.

Several Professors at Penn Medicine researched clinician burnout and determined that the imbalance of serious consequences for a medical mistake compared to the lack of recognition for day to day performance is a major contributor to burnout.

Fostering Psychological Safety in a Collaborative Work Environment

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Psychological safety is important in the work environment where creative thinking and innovation are essential for progress. This is an interesting article from The Nashville Business Journal that addresses the value of considering psychological safety in teams, especially when selecting the team leader.

3 Interview Questions That Reveal Quite a Bit

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I have always used the technique described in this article to get into some great conversations with candidates. Walking through their resume from the start of their career gives me the opportunity to hear how they got into healthcare and where they want to go. This information is crucial in finding the best candidates/client match.

The Pitfalls of Hiring: Judging Performance Without Context

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This is an interesting article pointing out the importance of understanding the organization that candidates come from in order to fully measure their successful track record against what you need in your organization. If their accomplishments were in a totally different environment, it would be wise to consider other reasons to hire them instead of expecting the same result in a different scenario.